We support almost all countries in the world where MasterCard payments are allowed excluding the USA.
We charge 1.95% of an amount in fiat currency as a single processing fee. No hidden fees.
As Bitcoin currency is highly volatile we apply current currency rate at selling time. We don't guarantee a rate, but if your transaction is processed fast by our partners the rate applied will be very close to the one you saw during payment request.
Where indicated (for example in application forms or account opening forms), it is obligatory to provide your personal information to us to enable us to process your application for our products or services.
Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services.
You have a right to access your personal information. Please contact customer support if you wish to have access to your personal information. BTCXE will take steps to verify your identity before fulfilling your request.